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This blog is part of a series documenting our program’s journey to accelerate the development of inclusive payments systems for universal access to financial services in Africa. #IAmAfricaNenda

Key Lessons from the eKash Experience

08 April 2026
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Flory Rukokora - Technical Payment Specialist, East and Southern Africa

In this Q&A, Flory, a technical payments specialist involved in the eKash project, shares practical insights from the design and implementation of a national interoperable payment system. He reflects on key challenges, including aligning diverse market participants, and highlights the pivotal role of governance, neutrality, and clear policy direction in building trust and driving adoption.

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