This insightful webinar unveil the findings from the consumer research conducted in Zambia as part of the State of Instant and Inclusive Payment Systems (SIIPS) in Africa report for 2022. Developed in collaboration with the World Bank and the United Nations Economic Commission for Africa, the SIIPS report assesses instant payment systems in Africa.

AfricaNenda team conducted an in-depth industry analysis, examining key trends, best practices, and benchmarks in instant and inclusive payment systems. We gathered data from publicly available resources and conducted extensive stakeholder interviews. Additionally, we carried out consumer research, focusing on low-income adult individuals and micro, small, and medium-sized enterprises (MSMEs) across seven countries: the Democratic Republic of Congo, Egypt, Ghana, Kenya, Nigeria, Tanzania, and Zambia.

The webinar explores valuable insights into the Zambia instant and inclusive payments landscape and its implications for financial inclusion.